This document is a draft under legal review. Highlighted text is still to be filled in. Until it’s final, the agreement you sign with us governs.
1Current subprocessors
| Provider | What it does | Where |
|---|---|---|
| Vercel Inc. | Hosts this website and receives Book a call requests | United States |
| Managed Cloud infrastructure provider and region | Runs Miles Managed Cloud: agent computers, files and models | region |
| email delivery provider | Sends account and notification emails | region |
2AI models
Miles agents use open-source AI models that Miles runs itself: in Miles Managed Cloud, in your own cloud account, or on your own premises, depending on how you deploy. We don’t send Customer Data to third-party AI model providers, and we don’t use Customer Data to train models. No AI model provider is a subprocessor.
3Depending on how you deploy
- Miles Managed Cloud: the providers above.
- Your cloud: computers, files and models run in your own cloud account, under your agreement with your provider. They aren’t our subprocessors.
- Your premises: everything runs on your hardware. Air-gapped, nothing reaches us or our providers.
4Updates
We’ll update this page at least 30 days before a new subprocessor starts processing Customer Data, and tell customers who ask to be notified. To ask, or to object under our Data processing agreement, write to privacy@twospoon.ai.